Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when using the Love Moving Home App, which is provided in partnership with your chosen removal company.
1. What Information We Collect
We only collect your email address when you choose to enter it into the app. No other personal data is collected or stored by the app.
2. How Your Information Is Used
Your email address is used solely to send you a series of helpful emails designed to support you with your home move. These emails contain:
- Moving tips and reminders
- Advice tailored to different stages of your move
- Links to useful resources
The emails you receive will be branded with your remover’s name and logo, but they are generated by the Love Moving Home App team on behalf of your remover.
3. Who Has Access to Your Information
- Your email address is not shared with third parties.
- The removal company whose branding appears in the emails does not receive access to your personal data.
- The app provider (National Guild of Removers and its technical partners) manages the email system securely in line with UK GDPR requirements.
4. Your Rights and Choices
- You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any email.
- Once unsubscribed, you will no longer receive further messages, and your email address will be removed from our mailing list.
- You may request to see, correct, or delete the data we hold about you by contacting us using the details below.
5. Data Security
We use secure systems to store and manage your data and follow best practices to prevent unauthorised access, disclosure, or loss of your information.
6. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Email: info@ngrs.co.uk
Website: www.ngrs.co.uk
Phone: 01494 79 22 79
This policy may be updated periodically. We encourage you to check this page if you would like to stay informed